Refund & Returns Policy
Company: PrasadGlobal.com
Email: prasadglobal509@gmail.com
1. Overview
At PrasadGlobal.com, customer satisfaction is our priority. Refunds and returns depend on the type of product or service purchased.
2. Refund Eligibility
- Digital Products & AI Software: Refunds are only available if the product is defective or not delivered.
- Custom Development Projects: Non-refundable once the development process begins.
- Subscriptions: Non-refundable once activated.
3. Refund Process
- Email your refund request to prasadglobal509@gmail.com with your order ID and issue details.
- Our team will review your case within 3–7 working days.
- Approved refunds will be processed to your original payment method within 15–20 working days (subject to bank or Razorpay timelines).
4. Non-Refundable Items
- One-time consultancy or completed development services.
- Custom AI tools after delivery and acceptance.
5. Chargebacks & Disputes
If a chargeback is initiated, PrasadGlobal.com reserves the right to investigate and take necessary legal actions if misuse is found.
